This guide is for our web version. Prefer apps? These two are for Android and iOS.

To transfer funds from your Cryptopay card to your Cryptopay account, please click on the card at the Portfolio page to go inside it.

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At the card's page, click on Unload button. A Card unload window will appear, please enter the desired unload amount there.

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Keep in mind: the card unloading fee is 1%. If the currency of the wallet differs from the currency of your card, we’ll also apply an exchange fee of 1%.

Also, make sure you do not exceed your limits.

Do you have any questions? We'll be happy to help you via chat or at

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