Check if you’re ready to make a purchase:
Your verification Tier in Cryptopay is 2 or higher;
You have an active credit/debit card* issued in your name with the 3D Secure option enabled;
You have enough funds on the balance of your card.
You can go to the Accounts page and click the Buy ethers button next to your Ethereum Account:
You can also use the Buy ethers button on your Ethereum Account page:
The Purchase process
1. Click the Buy ethers button;
2. Enter the amount of funds you wish to purchase ETH with and click Proceed.
To the right you'll see the amount of ethers you are going to get. The exchange rate and the processing fee will be displayed at the bottom.
The fee of 4% is applied to each purchase.
The minimum deposit is 10 EUR/USD/GBP. Remember to stay within the limits.
You can also choose if you will pay in EUR, USD or GBP in order to avoid unnecessary conversion fees. If you use a card in another currency, funds will be converted automatically using the applicable rate of your bank.
3. If you don’t have a linked card, enter its details and click the Register now button.
NB: we don't keep your card details. They are tokenised in the encrypted form so that we can process your further transactions with this card.
Please note: if you link a card that is not in your name to your account, our Payments team might request additional documents from you and the cardholder. For more details, please contact our Support Team at email@example.com.
4. If you already have a linked card, you will see its details in this pop-up.
Make sure that everything is right and click the Pay now button.
Seems complicated? Just look how simple it is:
After pressing the Pay now button, you will be redirected to your bank's 3D Secure page.
5. Enter the 3D Secure code, and you'll be redirected back to Cryptopay.
Once the transaction is successfully processed, you will see a pop-up with results and transaction details. All is done!
The funds will be automatically credited to your Cryptopay Ethereum wallet, and you will be able to see this transaction in the history of your ETH account.
Important: You can have up to three cards linked to your account simultaneously. In case you already have a linked card and want to add a new one, simply click on the + Add bank card button:
After that, you'll be able to switch between the cards before you make a purchase.
That's how it looks on the inside, in the Settings menu:
See, even Link a card button is here for your convenience, feel free to use it at any time! ✌️
If you wish to unlink one of your cards, simply click the Unlink button next to the card you'd like to remove!
If you have any questions, please check this FAQ or feel free to contact our Support team.
* We can accept VISA, VISA Delta, MasterCard, MasterCard Debit, and VISA Electron.
NB: Our payment processor doesn't accept any cards issued in China, Estonia, Hong Kong, Indonesia, India, Malta, Luxembourg, Taiwan, Trinidad and Tobago, Tunisia, Sudan, and Serbia. If you are a resident of one of these countries, you still can use cards issued in other jurisdictions and the bank transfers feature. Sorry for the inconvenience!