The Cryptopay card is a prepaid card, which means that before you can use it, you need to top it up.

Currently, there are three ways to do this:

  • From your Cryptopay account;

  • From another card via Visa Direct;

  • Via your Skrill account;

Here is a guide to top up your card from your Cryptopay account on the web version. Would you like to use our apps? Here are the guides for iOS and Android.

1. Go to the Portfolio page and click on the card that you wish to top up.

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2. Select a wallet to top up your card. The loading fee is 1%. Please note that if the currency of the wallet differs from the currency of your card, we'll also apply an exchange fee of 1%.

Remember not to exceed your card load limits!

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Please note that loads from another card or from your Skrill account are usually credited to your Cryptopay card in 1-3 days.

NB: Cryptopay card loads are included in the total withdrawal limit of €15,000 monthly, along with cryptocurrency withdrawals and bank withdrawals. This limit can be increased if you complete an additional verification designed for that specific purpose. You’d need to fill in the Source of Funds declaration, then, once we verify it, proceed with video verification. After that, we will raise the limits according to the provided information. To apply for the Source of Funds form and get additional details about the limits increase procedure, contact our support team via the live chat or at

Have more questions? Please contact us via chat or drop us a line at - we'll be happy to help you!

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