Cryptopay makes sending XRP easy!

There are two ways to make a withdrawal — straight from the Portfolio page, and from your XRP account.

To initiate a withdrawal:

  1. Go to Portfolio page and click Withdraw > To crypto wallet. Alternatively, you can choose your XRP account and click ⬆️ Send;

  2. In the pop-up window, select External crypto wallet and insert the XRP address, the amount and the destination tag*

*Destination tag is a figure (with a maximum of 10 digits), unique to each wallet. A destination tag works just like a reference number with bank transactions.
A destination tag identifies the transaction when multiple transactions from different senders are sent to the same receiving address used by multiple users. On the exchanges and hosted wallets, the destination tag identifies the user within the receiving address.

NB: XRP transactions without a destination tag will not be executed.

Tip: If you’re sure that there’s no destination tag required, you can put 0 in the destination tag field.

Important: If you put 0 as a Destination tag for a wallet used by multiple users, your funds will be lost PERMANENTLY.

The transaction fee is 0.00001 XRP

Please note: the minimum amount to send is 0.001 XRP. To fund a new XRP address, you must send enough XRP to meet the reserve requirement. The current minimum reserve requirement is 10 XRP. Transactions of less than 10 XRP sent to a newly created XRP address will fail.

It's important to know that some services provide unique Ripple addresses for each user and don't require the destination tag.

How to trace your transactions?

You can easily track the status of your transactions by going to the blockchain explorer from your Portfolio page.

1. From your Portfolio, go to the account you used to make a transaction.

2. Click on the transaction you are looking for. In the opened window, you’ll see its TxID.

3. Click on it, and the opened link will bring you to the page with all the necessary information.

Zero commission transfers inside Cryptopay

By the way, all transactions between Cryptopay accounts are now free of charge!

You can send cryptocurrency to any verified Cryptopay user around the globe without paying a transaction or a transaction fee (but mind the exchange rate of 1%).

Such transfers are processed instantly, and the recipient can exchange to fiat right away or put their funds to good use by loading their Cryptopay card (please note that the card programme is only available in the UK and EEA countries for now).

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