Here we give some tips on how to get your account verified if you are from Brazil.
- You may submit your RG card for identity verification. However, make sure you provide a valid RG card because if the individual is under 16 at the time he/she applies for the card, it will expire on his/her 18th birthday, making it necessary to apply for another one. Thus, if you submit such RG card, it won't be accepted.
- We accept the following documents as a proof of residence (including, but not limited to): bills from Brazilian electricity suppliers - AES Eletropaulo, Coelba, Copel, CPFL, RGE, Energisa; internet providers - NET, Vivo, Oi; banks - Itau Bank, Hipercard etc.
- The following tax documents are accepted as e-documents only (PDF) - Relatório de Situação Fiscal and RECIBO DE ENTREGA DA DECLARAÇÃO DE AJUSTE ANUAL.
- In case a person doesn't have any documents, confirming his/her residential address or shares an accommodation, there is another option - DECLARAÇÃO DE RESIDENCIA, a document, signed by a landlord or property owner, confirming that a customer resides at the specific address.