Automatic withdrawal is a solution that allows you to create recurring withdrawals to your bank account.
To create an automatic withdrawal you need to enable the switch in Settings → Bank accounts section, select the required settings and click Save. The Bank accounts section is available to users with Root, Admin and Spend roles.
The following settings are available when creating an automatic withdrawal rule:
Payment frequency: monthly or weekly.
Day: specify the day on which the transfer will be made.
Amount to be held in the account: specify the amount to be held in the account (after an automatic withdrawal is made).
Important: you can enable automatic bank withdrawals only for one bank account of a certain currency. To enable automatic withdrawals for another bank account in the same currency, the automatic withdrawals for the first bank account must be disabled.
The withdrawal request will be created on the set date at 9:00 UTC.
To disable automatic withdrawals, you need to turn off the switch under Settings → Bank accounts. If you delete a bank account with automatic withdrawals enabled, automatic withdrawals will be disabled.
If automatic withdrawals are disabled, new withdrawal requests will not be created. Already-created but not-yet-processed withdrawal requests will not be cancelled, please check their availability and cancel if necessary by contacting our B2B support team.
If you have any questions, please feel free to contact us in the live chat or via email at b2bsupport@cryptopay.me