Automatic withdrawal is a solution that allows you to create recurring withdrawals to your bank account.

To create an automatic withdrawal you need to enable the switch in "Settings" → "Bank accounts" section, select the required settings and click Save. The "Bank accounts" section is available to users with Root, Admin and Spend roles.

The following settings are available when creating an automatic withdrawal rule:

  • Frequency of withdrawals: Monthly/Weekly

  • Request creation day: Monthly/Weekly day

  • Minimum account balance amount.

    You can enable automatic withdrawal only for one bank account of a certain currency. To enable automatic withdrawals for another bank account in the same currency, you will need to disable automatic withdrawals for the first bank account. To enable automatic withdrawals for another bank account in the same currency, the automatic withdrawals for the first bank account must be disabled.

    The withdrawal request will be created on the set date at 9:00 UTC.

    To disable automatic withdrawals, you need to turn off the switch under "Settings" → "Bank accounts".

    If you delete a bank account with automatic withdrawals enabled, automatic withdrawals will be disabled.

    If automatic withdrawals are disabled, new withdrawal requests will not be created. Already created but currently unprocessed withdrawal requests will not be cancelled, please check their availability and cancel if necessary by contacting the support team at support@cryptopay.me.

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