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What is Cryptopay verification?

Updated 2 weeks ago by Vera

Cryptopay verification process is divided into a few steps: depending on how you are going to use the account, we offer you 3 tiers of verification.


Higher tiers mean that more options become available for you, the deposit/withdrawal limits are raised, and the protection of your account is reinforced. In order to upgrade a tier, you are asked to provide an additional document which confirms your identity. These verification requirements, also known as KYC (Know Your Customer), help us enhance the security of the service and the safety of our clients’ funds.

You may choose the verification tier which fits your needs based on the limits and services you require.

Tier 1 – you can use our wallet to store, exchange, send and receive BTC/LTC/XRP/ETH (digital currencies). We also offer accounts in USD, EUR and GBP which can be used to exchange currencies and thus avoid the market fluctuations. You can learn more about how Cryptopay wallet works while reading the corresponding article in our Helpdesk.  To get to Tier 1 you need to verify your phone number.

Tier 2 – you can make a SEPA deposit in EUR to your Cryptopay account and buy BTC, LTC, XRP or ETH with your card if it supports 3D secure.

Also, you can withdraw funds to your bank account. More detailed information can be found in the Helpdesk section on Deposits and withdrawals. In order to obtain Tier 2, you are required to submit a proof of ID and a selfie with your ID in your hands.

Tier 3 – enjoy bank transfers and deposits with the card with much higher limits than at Tier 2. You will be required to upload a proof of address at this stage.

Service / Tier

Tier 1

Tier 2

Tier 3

Deposit
Withdraw
Deposit
Withdraw
Deposit
Withdraw

Cryptocurrencies

Weekly
Unlimited
€10,000
Unlimited
€50,000
Unlimited
Unlimited

Bank transfers

Daily
n / a
n / a
€5,000
€5,000
€50,000
€50,000
Weekly
n / a
n / a
€15,000
€15,000
€100,000
€100,000

Card deposits

Daily
n / a
n / a
€1,000
n / a
€20,000
n / a
Weekly
n / a
n / a
€5,000
n / a
€50,000
n / a


*Please note, that the limits are calculated in EUR disregarding of the currency you're using.

NB: Total fiat deposits and withdrawals on Tier 2 are limited to 15 000 EUR per annum

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