How do I pass verification?
Successful verification is needed to buy BTC/ETH with your card. Just fill in your billing address, upload a proof of ID and a selfie with your ID.
At this stage, you should indicate your valid billing address using Latin characters. You can use number numbers and letters. Once it's done, click on the button"Proceed" to continue the process.
Proof of ID
You can send us the following types of government-issued identification documents scanned or photographed from both sides:
- International passport (double page);
- National ID card;
- Driving licence.
Choose the type of the document you want to send. Make sure your chosen document is valid through the next six months after the request has been made and that it has your photo on it. We can't accept ID documents without a photo.
We accept JPEG or PDF files. Make sure your file is not less than 100 Kb in size and also does not have less than 300 DPI resolution. You can check it in the image’s properties.
Please do not open the image with any graphics editors because it may be considered a fraudulent act. The provided images must not be altered, cropped, or resized by any means.
During the verification process special software recognizes manually edited, blurry, or small pictures. That's why it's important to stick to the rules above.
It is necessary to upload a selfie, a photo of you holding your ID document. It must be the same ID document that you have provided as a proof of identity.
If you have any questions, please contact our support team via live chat on https://buy.cryptopay.me/.