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FAQ about buying crypto with a bank card

Updated 2 weeks ago by Alina

There are several questions that we wish to answer so that you have a better understanding of the whole BuyNow process.

Are there any fees?

Our processing bank charges a fee of 5% for each purchase.

Are there any restrictions on bank card payment?

  • The card must support 3D Secure;
  • The card used for buying BTC/ETH must be issued in one of these countries;
  • The card must be issued in your name

What card can I use?

We can accept VISA, VISA Delta, MasterCard, MasterCard Debit, International Maestro, UK Maestro, and VISA Electron

Can I pay using my PayPal card?

Yes, there is a way to pay with your PayPal card if it meets the above-mentioned criteria.

Does BuyNow keep my card details?

No, we don't keep your card details. We simply tokenise credentials in the encrypted form so that we can process your further transactions with this card.

How much does it cost to link a card?

It is completely free to link your card!

Can I receive a refund for the BTC/ETH purchase?

You can receive a refund if the funds charged from your bank card never reached us. We can't make a refund in case the cryptocurrency you buy reaches your wallet. The same applies to the situation when you change your mind right after the transaction has happened.

How long does it take to get a refund?

In case something goes wrong and your payment doesn't reach BuyNow service, it will take 10-14 business days for the refund to be processed. We will notify you once the refund is sent.

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