All Categories Getting Started Something went wrong, help me!

Something went wrong, help me!

Updated 4 months ago by Ana

Unfortunately, from time to time we get questions from our users regarding problems that seem to be deadlocks but turn out to be easy to solve if you put enough effort into it.

Check the list below and solve the unsolvable:

  1. Failed Bitcoin transaction
  2. Failed bank transfer
  3. Failed card load
  4. Failed card unload/payment
  5. Failed ATM withdrawal
  6. New device confirmation e-mail doesn't work!

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