We offer two options for C.Pay plastic card delivery: Standard and Express.
With standard delivery, the card is sent to you with Royal Mail like a usual letter in an envelope without any tracking information. The card is delivered to the local post services, and from this point, the speed of the delivery depends on local processing centres and local postmen.
Standard shipping of your C.Pay prepaid card is free and typically takes up to 10 days to deliver.
You can also select DHL express shipping (up to 3 days) for 15 EUR/GBP.
If your C.Pay card is not delivered in the above-mentioned time frame, please contact our Support team via the live chat or at firstname.lastname@example.org and we will sort it out for you.