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Multiple users in a business account
Multiple users in a business account
Konstantin avatar
Written by Konstantin
Updated over a week ago

There are 5 user roles: “Root”, “Admin”, “Spend”, “Support” and “View”. Each of them have different privileges:

“Root” is a business account owner. This role is automatically applied to the person who has created the business account. “Root” can use all available options to the fullest: create users, manage API and account transactions.

The “Admin” role is sufficient for developers or other people who are in charge of technical questions. “Admin” has a full access to business account, but, unlike “Root”, can’t add new users.

“Spend” is suitable for those who are in charge of fiat and cryptocurrency operations. Such users can’t manage API and project settings.

The “Support” role is suitable for carrying out financial operations such as invoices refunds and recalculation. 

“View” only has an option to check information in your business account, but not change it.

You can choose suitable roles for new users while adding them to your business account:

Once you fill in the corresponding fields, choose the role and click “Add user”, an email invitation to your Cryptopay account for business is sent to the email address provided. Your team member is to click a “Confirm your email” button in the email to join. The link is active for 6 hours. When your colleagues click the link, they are redirected to our platform where they need to enter their login details:

When the password is set up, new users get access to your business account and can perform any actions in accordance with their role.

You will see all of your added and invited users in the Users tab in Settings.

NB: The "Resend an invitation email" button under the users’ details is active until they click the confirmation button in the invitation email:

Being a “Root”, you can lock and unlock users in your account:

If the users are locked, they are marked with a red label on your Users list:

If you have any questions on how to manage users in your account, please feel free to contact your business account manager or our friendly support team by email

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