What is 2FA?
Two-factor authentication, also known as 2FA, TFA, two-step verification, or multifactor authentication, is an extra layer of security that requires not only a login and password but also something that only an account holder knows and has access to. In our case, we require your mobile phone with a special app where a single-use code (OTP) is generated. Once 2FA is enabled, you will need to enter this six-digit code in the correspondent field every time you log in.
This adds a second layer of protection and makes it almost impossible for anyone but you to access your corporate account.
How to turn on 2FA?
Please follow these steps to turn on 2FA for your Cryptopay business account:
Log into your business account and go to the Security tab
In the pop-up window, on the left side, you can see a QR-code, scan it with a two-factor app like Authy or Google Authenticator
Enter the validation code in the relevant field and press Enable 2FA
That’s it! Now your business account is protected with 2FA:
How to turn off or reset 2FA?
2FA is an important security measure, so it can't be turned entirely off.
However, if you experience any troubles logging in (e.g. you no longer have access to the device with your 2FA codes), we'll be sure to help you reset it – please get in touch with the B2B support team via live chat or at b2bsupport@cryptopay.me.
If you have any questions, please feel free to contact us in the live chat or via email at b2bsupport@cryptopay.me