Remember that to order a virtual or plastic card, please make sure your account is verified. Once it is done, you will be able to order a card in the Android app.

So, how to order a virtual Cryptopay card? Here is a step-by-step guide:

  1. Go to the Cards tab;

  2. Tap Get a card;

  3. Swipe the card image to the left or tap on Virtual to order a virtual card and choose the currency (for now, UK residents can order the card in EUR and GBP, while EEA residents can opt for the EUR card only. We will additionally inform you when the USD cards become available);

  4. Check your details and tap Continue;

  5. Accept the Visa terms and Cryptopay user agreement;

Tap Order card - and that’s it! Once the order has been processed, your virtual card will be activated automatically.

By the way, you can easily upgrade your virtual card to a plastic one.

If you need any help, please contact us in the live chat or at

Did this answer your question?