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Important notice: as of February 2023, new card orders are temporarily unavailable for the residents of the EU. Cards that were previously activated function as usual.

At the moment, Cryptopay card orders are available only to the residents of the UK.

To transfer funds from your Cryptopay card to your Cryptopay account:

  1. Go to the Cards tab;

  2. Select the card and tap on the Unload button;

  3. Choose the account where you want to transfer your funds;

  4. Enter the desired amount;

  5. Tap on the Unload button and confirm the transaction if everything is correct.

And that's it – the amount is back on your Cryptopay account.

Keep in mind: the card unloading fee is 1%. If the currency of the wallet differs from the currency of your card, we’ll also apply an exchange fee of 1%. Also, make sure you do not exceed your limits.

Do you have any questions? We'll be happy to help you via chat or at support@cryptopay.me.

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