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Important notice: as of February 2023, new card orders are temporarily unavailable for the residents of the EU. Cards that were previously activated function as usual.

At the moment, Cryptopay card orders are available only to the residents of the UK.

Transferring the funds from your Cryptopay card to the account is pretty straightforward. All you need to do is:

  1. Go to Cards tab and tap Unload;

  2. Enter the desired unload amount;

  3. Confirm the transaction.

And that's it – the amount is back on your Cryptopay account.

Please note that the card unloading fee is 1%. If the currency of the wallet differs from the currency of your card, we’ll also apply an exchange fee of 1%.

Make sure not to exceed the limits.

Have more questions? Please contact us via chat or drop us a line at support@cryptopay.me - we'll be happy to help you!

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