With the Cryptopay app, withdrawing funds to your personal GBP bank account is fast, cheap and secure. To do it, you need to:

  1. Go to Transfers (🔁 icon);

  2. Select Bank withdrawals;

  3. Choose the account you’d like to withdraw funds from and the bank account you wish to withdraw to;

  4. Enter the amount you want to withdraw;

  5. Confirm the withdrawal.

If you haven’t linked a bank account yet or need to add a new one, you need to:

  1. Tap on Add account;

  2. Enter your bank details;

  3. Tap on Save.

The withdrawals aren’t free, but they cost only 0.09 GBP. The minimum withdrawal amount is 10 GBP. The total withdrawal limit is €15,000 monthly by default. Cryptopay card loads are also included in this limit. The monthly withdrawal limit can be increased if you complete an additional verification designed for that specific purpose. You’d need to fill in the Source of Funds declaration, then, once we verify it, proceed with video verification. After that, we will raise the limits according to the provided information. To apply for the Source of Funds form and get additional details about the limits increase procedure, contact our support team via the live chat or at support@cryptopay.me.

Please note that a single GBP withdrawal can't exceed £250,000 (even if your monthly withdrawal limit exceeds this amount).

All GBP bank withdrawals are processed automatically 24/7.

Before you can make a bank withdrawal in GBP, you may need to confirm your bank account. To do that, please follow this guide to make a small deposit to your Cryptopay account. We need it to be sure your GBP bank account is active and belongs to you.

Common Issues

  • Some banks do not support Faster Payments Scheme, so you may need to check up with your bank or your provider prior to making a deposit, whether they do it or not.

  • If you see the Insufficient balance error when there’s 10 GBP on your account, please note that the 10 GBP bottom limit does not include the 0.09 GBP fee. So you need to have at least 10.09 GBP before you can withdraw.

  • Some banks might also not recognize Cryptopay’s Sort code, as it starts with '0'. This can happen when a bank does not update its Extended Industry Sort Code Directory (EISCD) correctly. It also may happen if they use an old system that does not recognize the 0 at the beginning of the Sort Code. Please enquire with your bank if such an issue exists.
    You can check if the Sort Code you want to send a payment to accepts Faster Payments, by using the sort code checker.

  • Please note that you can’t withdraw funds to any third-party or business bank accounts.

If you have any questions, feel free to contact our Support team in the live chat or at support@cryptopay.me.

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