Crypto transactions are known to be very fast. Occasionally, delays may take place with the funds being credited – however, if your transaction is pending, there is nothing to worry about.
All you need to do is wait for the transaction to get enough confirmations on the network, and the transfer will be completed. Please note that it may sometimes take a couple of hours, depending on the load of the network.
The number of confirmations required to credit a transaction (for each cryptocurrency):
Cryptocurrency | Network confirmations required |
ADA | 30 |
ALGO | 2 |
BNB | 1 |
BTC | 2 |
DAI | 12 |
DOGE | 6 |
ETH | 12 |
LTC | 6 |
SOL | 1 |
TON | 1 |
TRX | 1 |
USDC | 12 |
USDT | 12 |
USDT_trc20 | 1 |
XRP | 1 |
ADA→30, BTC→2, DAI→12, ETH→12, LTC→6, SOL→1, TRX→1, XRP→1, ALGO→2, DOGE→6, USDC→12, USDT→12, USDT_trc20→1.
If you notice that your deposit has not appeared in your account after getting the required number of confirmations, please contact our support team in the live chat or via support@cryptopay.me.
The world of crypto is vast and intricate - if you feel overwhelmed, check out Cryptopay Learn. It is a perfect place to start for beginners trying to understand the basics of crypto. For more experienced crypto enthusiasts, this is also an excellent opportunity to brush up on their knowledge. The more you learn, the more you earn!