Just got your card delivered and can’t wait to start using it? This article is here to help you activate it.
If you have ordered a virtual C.Pay card, it will be activated as soon as your payment is processed and the card appears in your account. So, in this guide, we will be talking about the plastic cards.
Your card will arrive in an envelope along with the instructions on how to activate it and the activation code. If you prefer the web-version to the paper guide, this article is for you. Here is how you activate your new and shiny C.Pay card via your Android C.Pay app:
1) Go to the Cards tab and find the card;
2) Tap the green button Activate and then Activate card;
3) Enter the activation code you've received in the envelope.
Congratulations! Your C.Pay card has just been activated and you can top it up! You will find the PIN code in your account. Please note that at the moment, it is not possible to change it.
If you have any questions, feel free to contact our friendly support team via the live chat or at firstname.lastname@example.org.