Important notice: as of February 2023, new card orders are temporarily unavailable for the residents of the EU. Cards that were previously activated function as usual.
At the moment, Cryptopay card orders are available only to the residents of the UK.
If you have ordered a virtual Cryptopay card, it will be activated as soon as your payment is processed and the card appears in your account. So, in this guide, we will be talking about plastic cards.
Your card will arrive in an envelope along with the instructions on how to activate it and the activation code. If you prefer the web version to the paper guide, this article is for you. Here is how you activate your new and shiny Cryptopay card via your Android Cryptopay app:
Go to the Cards tab and find the card;
Tap the green Activate button and then Activate card;
Enter the activation code you've received in the envelope.
Congratulations! Your Cryptopay card has just been activated, and you can top it up! You will find the PIN code in your account. Here's how you can change it after tapping on the Gear sign in the upper right corner.
If you have any questions, feel free to contact our friendly support team via live chat or at email@example.com.