To initiate your application, please reach out to us via email at legal@cryptopay.me for further instructions.

Law enforcement officials should submit information requests intended for Cryptopay via the Estonian FIU using their website: https://www.fiu.ee/en/notify-us

In case of further questions, please refer to Estonian Police and Border Guard Board website or send an email to info@fiu.ee.

To ensure a timely response and data confidentiality, please do not send law enforcement inquiries to Cryptopay Support or any other channel not intended for law enforcement.

In order to proceed with your request, please submit it via Lithuania FIU using their web portal: Lithuania FIU.

For further details, you can email dokumentas@fntt.lt or contact us by phone at + 37052717594.

You must have valid legal grounds to request information in order for Cryptopay to be able to provide any customers’ data. The request should contain information that would help us identify the customer or transaction regarding which the information is sought (e.g., Cryptopay customer’s full name, their cryptocurrency wallet address at Cryptopay, known card number(s), transaction(s) ID (hash), other details related to the investigation).

Cryptopay is not in a position to communicate customers’ data directly to law enforcement agencies. All communication concerning DPA requests is maintained through the regulator.