Cryptopay

When talking about fraud risks, cryptocurrency has some advantages and disadvantages compared to traditional fiat transactions.

General Security Guidelines

How safe are my funds with Cryptopay?

Can I have multiple accounts with Cryptopay?

Email address, password, phone number, address, referral nickname, or even the name of your account – everything in one article!

How to change the information in my Cryptopay account?

Problems with logging in

New device confirmation

Wondering how can a Cryptopay user close their account? This guide is for you.

How do I close my account?

At some point, while using Cryptopay you may receive a request to provide a Source of Funds Declaration (SoF) with supporting documentation.

What is Source of Funds and how to complete it?

Virus threat: Bitcoin Address Switcher

Information and guidelines for authorised law enforcement officials

Law Enforcement

We strongly recommend every user enables the 2FA for their accounts.

What is 2FA and how to turn it on / off in Cryptopay iOS App?

What is 2FA and how to turn it on /off in Cryptopay Android App?

There is one more secret corner left in our app! Here you can change your settings in just a few taps.

Settings in Cryptopay iOS App

Settings in Cryptopay Android App

Konstantin

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Irene

Make your account the safest place to store your funds.

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Find answers and get help from Intercom Support and Community Experts

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