User account and Security

Make your account the safest place to store your funds at.

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14 articles in this collection
Written by Konstantin, Albina, Tatiana and 4 others

How to close an account

Written by Daniel
Updated yesterday

Law Enforcement

Information and guidelines for authorised law enforcement officials

Written by Alyona
Updated over a week ago

General Security Guidelines

When talking about fraud risks, cryptocurrency has some advantages and disadvantages compared to traditional fiat transactions.

Written by Konstantin
Updated over a week ago

How to change the information in my Cryptopay account?

Email address, password, phone number, address, referral nickname, or even the name of your account – everything in one article!

Written by Alex
Updated over a week ago

Virus threat: Bitcoin Address Switcher

Written by Alina
Updated over a week ago

I haven’t received my email confirmation letter. What do I do?

Written by Alyona
Updated over a week ago

How safe my money is with Cryptopay?

Written by Daniel
Updated over a week ago

Problems with logging in

Written by Alina
Updated over a week ago

Is it possible to turn off the new device ID confirmation?

Written by Konstantin
Updated over a week ago

How do I confirm a new device ID?

Written by Tatiana
Updated over a week ago

How do I reset my 2FA?

Written by Daniel
Updated over a week ago

What is multisig?

Written by Albina
Updated over a week ago

New Device Confirmation email doesn't work!

Written by Daniel
Updated over a week ago

What is 2FA and how to turn it on?

Written by Daniel
Updated over a week ago