User account and Security

Make your account the safest place to store your funds at.

15 articles in this collection
Written by Konstantin and Tatiana

Setting up your account

Written by Konstantin
Updated over a week ago

How safe are my funds with Cryptopay?

Written by Konstantin
Updated over a week ago

General Security Guidelines

When talking about fraud risks, cryptocurrency has some advantages and disadvantages compared to traditional fiat transactions.

Written by Konstantin
Updated over a week ago

How do I close my account?

Wondering how can a Cryptopay user close their account? This guide is for you.

Written by Konstantin
Updated over a week ago

What is 2FA and how to turn it on?

We strongly recommend every user enable the 2FA for their accounts

Written by Konstantin
Updated over a week ago

How to reset my 2FA?

Written by Konstantin
Updated over a week ago

Problems with logging in

Can’t login? Help is on its way!

Written by Konstantin
Updated over a week ago

Law Enforcement

Information and guidelines for authorised law enforcement officials

Written by Konstantin
Updated over a week ago

Can I have multiple accounts with Cryptopay?

Written by Konstantin
Updated over a week ago

How to change the information in my Cryptopay account?

Email address, password, phone number, address, referral nickname, or even the name of your account – everything in one article!

Written by Konstantin
Updated over a week ago

Virus threat: Bitcoin Address Switcher

Written by Konstantin
Updated over a week ago

I haven’t received my email confirmation letter. What to do?

Written by Konstantin
Updated over a week ago

New Device Confirmation email doesn't work!

Written by Konstantin
Updated over a week ago

Is it possible to turn off the new device ID confirmation?

Written by Konstantin
Updated over a week ago

How to confirm a new device ID?

Written by Tatiana
Updated over a week ago