Go to Cryptopay
Deutsch
English
Español
Français
Italiano
Português
Pусский
All Collections
User account and Security
User account and Security
Make your account the safest place to store your funds at.
15 articles in this collection
Written by
Konstantin
and
Tatiana
Setting up your account
Written by
Konstantin
Updated over a week ago
How safe are my funds with Cryptopay?
Written by
Konstantin
Updated over a week ago
General Security Guidelines
When talking about fraud risks, cryptocurrency has some advantages and disadvantages compared to traditional fiat transactions.
Written by
Konstantin
Updated over a week ago
How do I close my account?
Wondering how can a Cryptopay user close their account? This guide is for you.
Written by
Konstantin
Updated over a week ago
What is 2FA and how to turn it on?
We strongly recommend every user enable the 2FA for their accounts
Written by
Konstantin
Updated over a week ago
How to reset my 2FA?
Written by
Konstantin
Updated over a week ago
Problems with logging in
Can’t login? Help is on its way!
Written by
Konstantin
Updated over a week ago
Law Enforcement
Information and guidelines for authorised law enforcement officials
Written by
Konstantin
Updated over a week ago
Can I have multiple accounts with Cryptopay?
Written by
Konstantin
Updated over a week ago
How to change the information in my Cryptopay account?
Email address, password, phone number, address, referral nickname, or even the name of your account – everything in one article!
Written by
Konstantin
Updated over a week ago
Virus threat: Bitcoin Address Switcher
Written by
Konstantin
Updated over a week ago
I haven’t received my email confirmation letter. What to do?
Written by
Konstantin
Updated over a week ago
New Device Confirmation email doesn't work!
Written by
Konstantin
Updated over a week ago
Is it possible to turn off the new device ID confirmation?
Written by
Konstantin
Updated over a week ago
How to confirm a new device ID?
Written by
Tatiana
Updated over a week ago