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User account and Security
User account and Security
Make your account the safest place to store your funds.
Setting up your account
How safe are my funds with Cryptopay?
General Security Guidelines
How do I close my account?
What is 2FA and how to turn it on?
How to reset my 2FA?
Problems with logging in
Law Enforcement
Can I have multiple accounts with Cryptopay?
How to change the information in my Cryptopay account?
Virus threat: Bitcoin Address Switcher
I haven’t received my email confirmation letter. What to do?
New Device Confirmation email doesn't work!
Is it possible to turn off the new device ID confirmation?
How to confirm a new device ID?