User account and Security

Make your account the safest place to store your funds at.

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13 articles in this collection
Written by Konstantin, Albina, Tatiana and 4 others

How to close an account

Written by Daniel
Updated over a week ago

Law Enforcement

Information and guidelines for authorised law enforcement officials

Written by Alyona
Updated this week

General Security Guidelines

When talking about fraud risks, cryptocurrency has some advantages and disadvantages compared to traditional fiat transactions.

Written by Konstantin
Updated over a week ago

How to change the information in my Cryptopay account?

Email address, password, phone number, address, referral nickname, or even the name of your account – everything in one article!

Written by Alex
Updated over a week ago

Virus threat: Bitcoin Address Switcher

Written by Alina
Updated over a week ago

I haven’t received my email confirmation letter. What do I do?

Written by Alyona
Updated over a week ago

How safe my money is with Cryptopay?

Written by Daniel
Updated over a week ago

Is it possible to turn off the new device ID confirmation?

Written by Konstantin
Updated over a week ago

How do I confirm a new device ID?

Written by Tatiana
Updated over a week ago

How do I reset my 2FA?

Written by Daniel
Updated over a week ago

What is multisig?

Written by Albina
Updated over a week ago

New Device Confirmation email doesn't work!

Written by Daniel
Updated over a week ago

What is 2FA and how to turn it on?

Written by Daniel
Updated this week