How do I close my account?

Wondering how can a Cryptopay user close their account? This guide is for you.

Konstantin avatar
Written by Konstantin
Updated over a week ago

If you, for some reason, don't need your Cryptopay account anymore, you can close it. Here is how you can do it:

  1. Make sure you don't have any active Cryptopay cards, and your balance is 0. To get a card closed, please contact us in our live chat or at

  2. Go to your Profile in the upper left corner;

  3. Scroll down;

  4. Use the red Close account button;

  5. Confirm the account closure.

That's it! You'll have 30 days to restore your account in case you change your mind.

P.S. We would be really grateful if you leave us some final feedback.

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