Have you ever wondered about changing the email address you'd once linked to your Cryptopay account or updating an old password? Wonder no more, we got all the answers here! 🧙
To change the email address just follow these simple steps:
- Go to the main page of your Cryptopay account;
- Click your name in the upper right corner of your screen and choose Settings;
- Press the Change email button, then write down the email address you want to use, and boom – you've nailed it! 👌
NB: we'll send a confirmation email to the currently linked email address as well as to the new email address, so please make sure you have access to them beforehand.
In case something goes wrong, you can always contact our Support team by sending a message via live chat or to email@example.com.
You can change the password in the Settings menu as well. Let us quickly navigate you through the process:
- Go to the Settings menu;
- Choose the Security section;
- Enter your current password and the password you want to use instead;
- Click the Change password button. All set! 🎉
PRO TIP: enable the two-factor authentication. It's a very important step in ensuring the safety of your account.
3. Phone number
If you want to change the verified phone number, then please contact our support team by sending a message in the live chat or by email to firstname.lastname@example.org
Moved somewhere else? No problem! Just send a message regarding it to the Support team via live chat or to email@example.com
5. Referral nickname
Want to see people's faces melting from just a glance at your referral name? Jot a message about it to our support team in the live chat, or send an email to firstname.lastname@example.org, and we'll make one more dream come true! 🧞
By the way, you can check the actual nickname on the Referrals menu in your account.
6. Account name
Found an error in your account's name? We got you covered, no worries! Our Support team will assist you further in the live chat or via email email@example.com.
Although, in order to make substantial changes (for example, you want to update the specified name from El Huervo to Jonathan Stewart Sutherland), you'd need to provide us with an applicable document showing your name.