With Cryptopay, you can withdraw funds to your personal SEPA bank account in EUR.
There are two ways of making such a transfer.
1st variant (the fastest):
Choose your Euro account in the Portfolio tab;
Tap on the ⬆️ Withdraw button;
Select the bank account you’d like to withdraw funds to;
Enter the amount;
Tap on the Continue button and confirm the transfer if everything is correct.
2nd variant:
Go to the Transfers (🔁 icon) tab;
Select Withdraw in the Bank section;
Find your Euro account at the bottom and select the bank account where you want to withdraw your funds;
Enter the amount;
Tap on the Continue button and confirm the transfer if everything is correct.
If you haven’t linked a bank account yet, or need to add a new one, here's how you can do this:
Go to your Profile (👤 icon in the upper left corner);
Select Bank accounts;
Tap the ➕ button in the upper right corner OR the Add account button, if you link your first bank account;
Enter your bank details;
Tap on the Save button.
Important notes:
The minimum withdrawal amount is 10 EUR.
The maximum withdrawal amount is 15,000 EUR monthly*.
The fee for EUR withdrawals is 0.09 EUR, regardless of the amount.
When you make a withdrawal directly from a crypto account, the exchange fee of 1% is also charged, as is automatically exchanged to EUR prior to being sent.
EUR bank withdrawals via SEPA are processed within 1-2 business days. However, if your bank supports Real-Time Transfers/Instant Payments (SEPA Instant), and you use this method, the withdrawal will be processed in less than an hour.
If your bank account is in a currency other than EUR, your bank will exchange the incoming funds at their own exchange rate.
If you plan to make transfers using a joint bank account, please, contact us via chat or support@cryptopay.me, and we will let you know if you can use it for bank transfers.
*Crypto & fiat withdrawals are all included in this limit.
If you have any questions regarding our services, don't hesitate to get in touch with our support team agents and operators via live chat. You can also simply email them at support@cryptopay.me. They’re always happy to help during their business hours (GMT): 7 AM – 7 PM on weekdays, 9 AM – 5 PM at weekends.