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How to deposit crypto in Cryptopay iOS App?
How to deposit crypto in Cryptopay iOS App?

How to find your crypto address? How to make a deposit? Here you can find everything about transfers from external wallets to Cryptopay.

Irene avatar
Written by Irene
Updated this week

How to make a cryptocurrency deposit?

All you need is to take the address from one of your crypto accounts and use it as a destination address when sending funds from another wallet. This is a very simple mechanism:

  1. Go to the Transfers 🔁 tab;

  2. Select Top up in the Crypto section;

  3. Choose an account of the crypto you want to receive;

  4. Click directly on the address to copy it, or scan a QR-code.
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​Currently, you can deposit these assets: BTC, ETH, LTC, XRP, LINK, SNX, SOL, USDT, UNI, AAVE, ADA, ALGO, USDC, DAI, OMG, BAT, MATIC, OXT, ZRX, TRX, NEAR, DOGE, BNB, TON.

Tip: The address of the ETH and LINK, SNX, USDC, USDT, UNI, AAVE, DAI, OMG, BAT, MATIC, OXT, ZRX accounts is the same, as we support these tokens through the ERC-20 network.

We also support ANKR, EOS, FIL, FLOW, GRT, DOT, ATOM, ETC, KSM, MANA, NANO, SC, ICX, XTZ, and YFI - but you can only obtain these coins using a bank deposit option and exchange for other supported currencies if you need to withdraw them - there's no way to transfer these coins from/to the external wallets.

If the transaction is pending, there is nothing to worry about, as we process BTC deposits after 2 confirmations on the network (the number of confirmations can be different for another network). All you need to do is to wait for the transfer to be completed. Sometimes it may take a couple of hours, depending on the load of the network.

Important note: Several platforms/wallets (e.g. Binance) can offer you to choose the network by which you want your token/coin to be sent. And to receive funds into your Cryptopay account for BTC you need to choose Bitcoin network, for LTC - Litecoin network, for XRP - Ripple network and for ETH/ERC-20 tokens - Ethereum network.

NB: Please, always pay attention to the security of your funds. There is a dangerous Trojan virus that switches your BTC address (most likely it works not only with bitcoin), thus changing the receiver of your transaction. So once you copy the address, please check if it’s still the right one, otherwise, your money will reach scammers. Please keep in mind that crypto transactions are irreversible.

How to trace your transactions?

You can easily track the status of your transactions by going to the blockchain explorer from the accounts page.

1. From your Portfolio, go to the account you used to make a transaction.

2. Click on the transaction you are looking for. In the opened window, you’ll see its TxID.

3. Click View TXID, and the opened link will bring you to the page with all the necessary information.

In compliance with the Financial Promotion Act which came into force on 8 October, 2023, at 8 AM UTC, some account functionality is temporarily limited for the Cryptopay customers with verified UK residency.
Check what services are available: Service availability in the UK

If you have any questions regarding our services, don't hesitate to ask our amazing support team via live chat. Or, you can just email them at support@cryptopay.me. They're always happy to help!

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