To make a bank deposit, you need to know your banking details:
Go to Transfers (🔁 icon);
Select Bank deposits and your British Pound account;
Your Cryptopay bank details will show up.
All GBP bank withdrawals are processed automatically 24/7.
The average processing time is up to 1-2 hours.
After your deposit is credited, you can exchange it for any of the supported cryptocurrencies – in other words, you can buy crypto using the funds transferred from your bank account
Not all banks are signed up for the Faster Payment Scheme. Here is the list of directly connected participants. Alternatively, it’s always better to check with the bank or provider you want to send money to before the transfer.
You can check if the Sort Code you want to send a payment to accepts Faster Payments, by using the sort code checker.
Some banks might also not recognize Cryptopay’s Sort code, as it starts with '0'. This can happen when a bank does not update its Extended Industry Sort Code Directory (EISCD) correctly. It also may happen if they use an old system that does not recognize the 0 at the beginning of the Sort Code. Please enquire with your bank if such an issue exists.
Please note that you can’t deposit funds from any third-party or business bank accounts.
If you plan to make transfers using a joint bank account, it has to be verified. Please contact us via chat or firstname.lastname@example.org, and we will be happy to guide you through this process.
All transfers from Wise are automatically put on hold. To credit a Wise transfer to your account, contact our support team via live chat or email email@example.com.
If you have any issues with your deposit, please check this guide.
In compliance with the Financial Promotion Act which came into force on 8 October, 2023, at 8 AM UTC, some account functionality is temporarily limited for the Cryptopay customers with verified UK residency.
Check what services are available: Service availability in the UK
If you have any questions regarding our services, don't hesitate to get in touch with our support team agents and operators via live chat. You can also simply email them at firstname.lastname@example.org. They’re always happy to help during their business hours (GMT): 7 AM – 7 PM on weekdays, 9 AM – 5 PM at weekends