Once you add your ETH account, you can buy, send (iOS, Android) and exchange (iOS, Android) your ethers straight away. But if you wish to deposit ETH from an external wallet (here are the guides for iOS and for Android), you will need an ETH address to proceed. Here's a quick guide on how to create an address for your ETH account:
Log into your Cryptopay account, in the Portfolio tab, choose your Ethereum account and click on it.
On the opened page, click the Create the address button:
Done! Now you have an ETH address.
You can copy it or scan the QR code in order to deposit some ETH.
If you have any questions regarding our services, don't hesitate to ask our support team via live chat. Or, you can just email them at firstname.lastname@example.org. They're always happy to help!