Once you add your ETH account, you can buy, send and exchange your ethers straight away. But if you wish to deposit ETH from an external wallet, you will need an ETH address to proceed. Here's a quick guide on how to create an address for your ETH account:
Log into your Cryptopay account, in the Accounts tab choose your Ethereum account and click on it.
On the opened page, click the Create address button:
Done! Now you have an ETH address.
You can copy it or scan the QR code in order to deposit some ETH.
NB: Please keep in mind that our ETH addresses are contract addresses. Make sure that your external ETH wallet supports transactions from and to the contract addresses!
If you have any questions regarding our services, don't hesitate to ask our support team via live chat. Or, you can just email them at email@example.com. They're always happy to help!