Once your account is verified, you will be able to deposit funds from your personal SEPA bank account to your Cryptopay Euro account.
To make a deposit, you need to know your banking details. Here's how you can get them:
Go to Transfers🔁 tab;
Select Deposit in the Bank section;
Choose your Euro account;
You’ll see your bank details there. Use them to send the funds from your bank account.
Important notes:
To avoid any issues, please only use a SEPA (or SEPA Instant) payment method for your EUR deposits.
EUR deposits via SEPA are free of charge (on our side), no fees apply.
EUR deposits are usually credited to your Cryptopay account in 1-2 business days. If your bank supports Real-Time Transfers/Instant Payments (SEPA Instant), and you use this method, the deposit will be processed in less than an hour.
Deposits must be sent from a personal bank account that is held in your name. Third-party deposits cannot be accepted and thus will not be processed. To make a deposit from a business bank account, you must first open a Cryptopay Corporate Account.
Bank details required for deposits may be subject to change from time to time, so please double-check that all information is up-to-date before making deposits to ensure that your funds are processed in a timely manner.
As soon as your deposit has been processed, you will be notified via email.
If you plan to make transfers using a joint bank account, please, contact us via chat or support@cryptopay.me, and we will let you know if you can use it for bank transfers.
All bank deposits from Wise are automatically put on hold. To credit a Wise transfer to your account, contact our support team via live chat or email support@cryptopay.me.
After your deposit is credited, you can exchange it for any of the supported cryptocurrencies – in other words, you can buy crypto using the funds transferred from your bank account.
If you have any issues with your deposit, please check that guide.
In compliance with the Financial Promotion Act which came into force on 8 October, 2023, at 8 AM UTC, some account functionality is temporarily limited for the Cryptopay customers with verified UK residency.
Check what services are available: Service availability in the UK
If you have any questions regarding our services, don't hesitate to get in touch with our support team agents and operators via live chat. You can also simply email them at support@cryptopay.me. They’re always happy to help during their business hours (CET): 8 AM – 8 PM on weekdays.