Once you reach Tier 2 (or higher), you will be able to deposit funds from your personal SEPA bank account to your Cryptopay Euro account.
To make a deposit, you need to:
Tap on your Euro account in the Accounts tab;
Tap the Bank deposit button;
Click on the I accept all button, then Show the deposit details button.
You’ll see your bank account details. You can use them to send funds from your banking app.
If your IBAN starts with DE, you need to include your reference code. All the deposits without it will be sent back, and a fine may apply.
But if your IBAN starts with GB, it means it’s unique, and you don’t have to use any reference at all. Still, you may include your IBAN as a reference, if you’d like.
Please note that Euro deposits are not fast. Usually, it takes 1-2 business days to process a Euro bank deposit. On the bright side, they are free of charge, unlike card deposits. The minimum deposit amount is 10 Euro, and the daily/weekly limits depend on your verification Tier.
If you have any issues with your deposit, please check that guide.
NB: We can’t accept deposits from any third-party or business bank accounts. The bank account you use with Cryptopay can be opened in your name only.
If you plan to make transfers using a joint bank account, or you just have questions, please, contact us via chat or firstname.lastname@example.org